Terms and Conditions

Return Policy Overview: You may return new, unopened items sold and fulfilled by I55Store.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error. You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases,you may receive the refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return upon receipt (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We will notify you via e-mail of your refund once we've received and processed the returned item(s).

Items that are may not be returned: I55Stores.com does not accept returns of the following items: • Any product(s) missing the serial number or UPC • Downloadable software products • Gift cards and gift certificates Partial Refunds: Partial refunds will be issued for the following items: • Most items that are returned more than 30 days after delivery • Any item that has obvious signs of use • Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl records that has been opened/taken out of its plastic wrap. (If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted) • Any item not returned in the condition it was received in.

Exchanges: If you received a faulty item and need to exchange it for the same item, visit our Contact Center to request a replacement. Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center. You can view completed returns and refunds by visiting your account and accessing the relevant order summary.